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EXPERIENCE

07/2021- Present
EXECUTIVE SUPPORT MANAGER                                     Madison, WI
UWHealth

  • Responsible for the recruitment, training, professional development, and objective setting for the Executive Support Department and team

  • Develop, implement, and monitor annual department OKRs to ensure the department and individual KPIs are successful

  • Leverage strong understanding of strategic, operational, and developmental priorities and strategies to maintain high-level department standards

  • Regularly communicate highly complex and sensitive information to all staff; where compelling, motivational, and influencing skills are required

  • Establish relationships with a variety of organization leaders and partners to build innovative cross-functional projects and improvements

  • Responsible for making rapid and accurate assessments of urgent, complex situations, provide solutions, and avoid disruptions, in order to meet deadlines

  • Oversee organizational budget for several departments and leader groups

  • Monitor multiple budgets and ledgers to ensure accurate capital and operational fiscal year goal reflection

08/2019- 7/2021
EXECUTIVE TEAM PROJECT COORDINATOR                     Evanston IL
AMITA Health Saint Francis Hospital

  • Led project development, implementation, and tracking for multiple hospital and medical group departments

  • Managed project teams, ensuring project timelines, and deliverables were achieved

  • Created presentation and report communications promoting organizational programs that grew reputation capital, external partnerships, and funding opportunities

06/2017- 08/2019
PROJECT SPECIALIST                                                                 Chicago IL
Swedish Covenant Hospital N.K.A Endeavor Health 

  • Led planning and delivery of necessary tactics to launch comprehensive communication campaigns for speciality care hospital departments

  • Maintained department dashboards by compiling quality, safety, and experience data to ensure real-time strategic goal tracking

03/2013-6/2017
PATIENT COORDINATOR                                                            Chicago IL
Michigan Avenue Radiation Center/UroPartners

  • Responsible for communication creation focused on the end-to-end patient and provider journeys, challenges, and unmet needs to identify and address the most impact opportunities

  • Developed and implemented improvement systems resulting in increased patient satisfaction

ASSOCIATIONS

4-C BOARD OF DIRECTORS
Wisconsin Community Coordinated Child Care, Inc.
COMMUNITY ADVISORY BOARD
Versiti Blood Centers of Illinois
MAYOR’S EMPLOYER ADVISORY COMMITTEE 
City of Evanston 

EDUCATION

DEPAUL UNIVERSITY
2016 M.A. Health Communication
COLUMBIA COLLEGE CHICAGO
2011 B.A. Fine Arts, Business

EXPERTISE

  • Proven ability to create and implement plans to address strategic goals

  • Exceptional analytical, interpersonal, verbal and written communication skills

  • Demonstrated ability to work on complex issues and manage multiple projects

  • Commitment to health equity, racial justice, evidence-informed policy, data-driven advocacy and community- driven process

  • Expert knowledge of word processing, database, presentation and business softwares

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